Privacy Policy
Updated: 21st November 2025
This Privacy Policy explains how Primo Trading Ltd collects, uses and protects your personal data when you use www.primoregistrations.co.uk. We operate from:
Primo Trading Ltd
PO BOX 489
Fleet
GU51 9FL
United Kingdom
We are registered with the Information Commissioner’s Office (ICO). If you do not agree with any part of this policy, please stop using our website.
Key Definitions
- “we”, “us”, “our” – Primo Trading Ltd, Knoll House, Knoll Road, Camberley.
- “you”, “the user” – any individual using our website.
- GDPR – General Data Protection Regulation.
- PECR – Privacy & Electronic Communications Regulations.
- ICO – Information Commissioner’s Office.
- Cookies – small files stored on your device to enhance functionality.
1. Processing Your Personal Data
Lawful Basis: Legitimate Interests — Order Processing
We use your information to fulfil your order, manufacture legally compliant number plates, handle payments, deliver goods and contact you regarding your purchase.
Sharing: We do not share your data with unrelated third parties.
Lawful Basis: Legitimate Interests — Valuation Requests
We process your data so we can respond to valuation or enquiry requests.
Sharing: We do not share your data with third parties.
Lawful Basis: Legitimate Interests — General Sales Enquiries
Your data is processed so we can respond fully to any sales or support enquiry.
Sharing: No external sharing.
Lawful Basis: Consent — Marketing & Newsletters
With your express consent, we use your information to send:
- Special offers and promotions
- Registration suggestions
- Abandoned basket reminders
- Newsletter updates
We use Mailchimp as our email marketing provider. Mailchimp stores subscriber data including IP address, signup time and engagement (opens, clicks, etc.). You can unsubscribe at any time.
Sharing: We do not sell or pass data to third-party marketers.
2. DVLA Compliance – Legal Document Storage
As a DVLA-registered number plate supplier, we must store proof-of-identity and proof-of- entitlement documents for a period of 3 years. After this period, they are securely deleted or destroyed.
This includes items such as V5C, V750, V778, driving licences or other DVLA-approved proofs.
3. Your GDPR Rights
You have the right to:
- Be informed
- Access your data
- Request rectification
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Not be subject to automated profiling
If you have concerns, you may complain to the ICO: www.ico.org.uk
4. Cookies
We use cookies to provide a better user experience, track website performance and store your preferences. Your web browser allows you to delete or manage cookies at any time.
Cookies We Use
- _epvc – remembers whether you dismissed the cookie notice.
- SESSION – essential for functionality and navigation.
- Google Analytics cookies – anonymous tracking for performance statistics.
You may block Google Analytics by installing the official browser add-on:
Google Analytics Opt-Out Extension
5. Email Marketing & Tracking
Marketing emails may contain tracking pixels or links that record opens, clicks, IP addresses and device type. These help us improve future campaigns.
You can unsubscribe from all Mailchimp lists using the link provided in any email.
6. Data Security
We use secure systems, encrypted technology and GDPR-compliant handling procedures to safeguard your personal data. Access is limited and controlled.
7. Transparency & Fair Use
We always aim to handle your information honestly, transparently and in accordance with the law. If you have any questions, please contact us.
Contact Us
Primo Trading Ltd
PO BOX 489
Fleet
GU51 9FL
United Kingdom
