Personalised Number Plate FAQs | Primo Registrations

Here at Primo Registrations we have a lot of questions that frequently pop up. In order to save time and make sure that you are fully clued up about everything to do with buying personalised plates, here’s our complete FAQs:

How does it work?

There are two main ways that we can supply your registration:

1. On a retention certificate, which you will then be responsible for handling all the legal aspects of the transfer with the DVLA. Upon purchase of the retention certificate you have upto 10 years to put the registration on a vehicle, however there is the option to extend this period on an ongoing basis for an additional fee.

2. Through our fully managed transfer service. With this option we carry out the legal transfer for you, even if you are not planning on putting the registration on your car straight away. Upon ordering we will send you a very simple transfer pack, which you return using the pre-paid enveloped supplied when you are ready to transfer the registration. This is our most popular option as it removes any added legal hassle and makes the process much smoother. From receipt of your details it normally takes us between 1 and 15 working days to complete the registering of your vehicle, including the change of vehicle log book, tax and MOT. 

How soon after buying my car can I transfer plates?

It’s earlier than you might imagine. As soon as you receive the valid green tear off slip in section 10 of the V5C you can apply to make the transfer. This means that we can begin the process even before you get the full V5C from the DVLA!

What’s the expected cost?

While the total cost of your chosen number plate can vary greatly, from £59 into the thousands, the D.O.T. transfer fee is always £80 regardless of the price of plates. You can find out the price of VAT on your selected plates by clicking the ‘order online’ button. Don’t worry, this won’t place the order but it will bring you through to the next page that highlights all the costs involved.

How long does this process take?

At Primo Registrations we aim for all our transfers to be completed within 1-5 weeks. However, we cannot begin the transfer until we have received all of the required documents from you. While we take the utmost care in ensuring your documents are kept save, we cannot accept responsibility for them once they have been passed on to the Department of Transport.

Why are some transfer times faster than others?

This will depend strongly on whether the registration plate has been issued or assigned to a vehicle previously. If the registration has not been used then the process usually takes 7-21 working days as there is no donor vehicle that needs to be inspected by the D.O.T. If the plate has been assigned to another vehicle previously then there may be a need to inspect the donor vehicle prior to completing transfer.

In order to complete a transfer, the donor vehicle must be taxed and hold an up to date MOT certificate. These documents can take a few weeks to reach us from the donor, potentially causing delays.

Can I put any personalised plate on my vehicle?

Yes, as long as the plate doesn’t make your car look newer/ younger than it is by using a more current year than its first date of registration. For example a car that was first registered in 2005 couldn’t use personalised plates with date signifiers from 2006 onwards.

What happens to my current registration?

It will be automatically be made void unless you pay the Department of Transport to retain.

Can I use my old registration again if I transfer my new one to a different car?

In most cases your old registration will be reassigned if you do decide to transfer your new one to a different vehicle, although this is not guaranteed. If you definitely want to keep this registration then you can apply and pay for a retention certificate that lasts for 10 years. If this is something you are interested in then talk to us today about organising it for you.

If the recipient vehicle already has a private licence plate number can I transfer both at the same time?

Yes, this is referred to as a double transfer and can be arranged to either put the plates on a different vehicle or simply put the registration on retention.

Will my vehicle need to be inspected?

It isn’t essential and doesn’t typically happen unless there has been a change to the construction of the vehicle. In this situation then the authorities may wish to inspect the vehicle and you will be notified if this is the case.

Can you make number plates that are spaced differently?

No. It is against the law to sell plates spaced differently in the UK.

Do Primo Registration number plates advertise the business?

No. It is against the law to supply such plates. By law the supplying manufacturer needs to have their name and postcode on the number plates, ours are done as discreetly as legally possible.

Any More Questions? Ask us today!

If we didn’t quite cover your question then give us a call on 01252 49 1111 to get a fast and comprehensive answer. No query is too big or small so get in touch today!